Crisis Communications
Businesses that are growing and on-the-move deal with crises and thorny issues regularly
Here’s what we know: Every business we’ve helped communicate through a difficult situation has emerged stronger, more resilient and more confident about their values and their future.
Our confidential services have helped organizations navigate through situations such as product recalls, executive-level HR issues, major regulatory changes, legal issues of all types, changes in organizational mission and direction, closing high-profile operations, mergers and acquisitions.
We have a proven strategic process for quickly getting to the heart of what needs to be communicated and identifying constituents and their information needs. We walk you through each of the steps in the process, providing viable solutions and developing the communications strategy.
As appropriate, we provide these services:
- Sessions to inform board and management about the necessity of the communications process and rationale for our approaches
- Spokesperson coaching to increase their skills and comfort
Monitoring the conversation in all forms of media
